TIVROS — Clinic Growth Partners

Privacy Policy

Last updated: July 2026

This Privacy Policy explains what information TIVROS collects through this website — primarily through the Free Public Leak Preview booking form — and how that information is used, stored, and protected.

Information we collect

When you submit a booking request through this website, we collect only the information you provide directly:

  • Your name
  • Your clinic or business name, city/state, and website URL
  • Your personal email address
  • Your personal phone number, if you choose to provide one
  • Clinic type and main treatment or service of interest
  • Any optional notes about what you’d like reviewed
  • Your selected appointment date and time

How we use this information

We use the information you submit to schedule and confirm your Leak Review call, send you a booking confirmation, notify our team internally of the new booking, and follow up with you about the review you requested. We do not sell your information, and we do not use it for unrelated marketing without your separate consent.

AI-assisted concierge chat

This website includes an AI-assisted concierge chat (“TIVROS AI Concierge”) that can answer questions about TIVROS, pricing, and booking. Messages you send in this chat are processed through a third-party AI service provider to generate a response. We do not intentionally store the ordinary content of a chat conversation. If you choose to submit a “Talk to the team” handoff request from within the chat, the details you provide in that form — and a short AI-generated summary of the conversation — are saved securely in Supabase so our team can follow up, in the same way a booking request is saved.

Service providers

To operate this booking system and the AI concierge chat, we rely on trusted third-party service providers:

  • Supabase — stores booking records and chat handoff requests securely as our database provider.
  • Resend — delivers the booking confirmation, internal notification, and chat handoff alert emails on our behalf.
  • A third-party AI service provider— processes chat messages to generate the AI Concierge’s responses.

These providers process information solely to support the booking, notification, and chat functions described above.

What we do not collect

This website does not intentionally collect patient records, medical information, or other protected health information (PHI). Please do not submit patient records or PHI through this website, in any booking notes, or in the AI Concierge chat. The Free Public Leak Preview reviews public clinic signals only; any further review requiring internal business data is handled separately, with your explicit permission.

Data retention

We retain booking information for as long as reasonably necessary to deliver the service you requested and to maintain our own business records. You may request that we delete your information at any time by contacting us.

Your choices

You may contact us at any time to ask what information we hold about you, to request a correction, or to request deletion.

Changes to this policy

We may update this Privacy Policy from time to time. Material changes will be reflected by updating the “Last updated” date above.

Contact us

Questions about this Privacy Policy can be sent to contact@tivros.com.